Getting it Right
When you try
Dominion Truss, Inc. you will discover that our "Getting it Right Process" takes some of the common hassles out of your project.
Our goal is to make your job easier by finding design errors and problems before the trusses are built, not after they have already been delivered to your job site.
Here is the process we follow to achieve that for you.
1. Project Consultation
We work with you to find design solutions to your needs and specifications by thoroughly reviewing your design, budget considerations & schedule.
2. Bid Proposal & Review
We competitively and thoughtfully compose a package that will best service your requests and needs. Our bid may not look like our competitors because we have thought through your design first.
3. Contract Agreement
We get to work with you to provide solutions for your project, and you get better trusses and service than can be found anywhere else in the industry.
4. Design Review & Confirmation
We work with you to assure the truss solution best fits your project by helping you review design details, dimensions & specifications.
Getting it right on paper first helps get it right on the site.
The truss layout & profiles become a summary of your specifications & a clear communication of your truss solution, so that we can guarantee that your trusses are right.
5. Quality Control : Strong & Correct Design
Having confirmed the designs with you, we know we are working from the same sheet of music.
In order to guarantee that what you signed is what gets delivered to your site, we run the designs through a quality control checklist and double check that your designs meet all of your local building code and engineering requirements.
In this review we are carefully thinking through the project as a whole so that we can catch potential mistakes: brick affects overhangs, windows could affect facias, a safe in the master closet could affect floor loads. We are thinking about your construction project first so we know how to think about your trusses.
6. Quality Control : Precision and Speed
We have put years of research and practice into assuring that your trusses are built and delivered with accuracy and speed. We believe you can have your trusses on time and built right, because we do it every day (except Sunday).
7. Quality Control : On Time & On Site
We fulfill our committment to you by delivering your trusses on time and exactly where you need them. We truly believe our drivers are better than anyone else in the industry. Our clients commonly call us after the delivery to express their amazement at how well we were able to place the trusses on a difficult site.
8. Touchdown
We provide you with the resources you need to set your trusses safely, correctly and quickly. Some of the tools we provide to help you include color coded layouts, mega 24x36 layouts, metal truss spacers and digital 3-D renderings. If you have any questions you can call us and we are ready to follow through with post-delivery consultation.
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